Privacy Policy

1 Information We Collect

We collect information you provide directly to us when you use our services, contact us, or register for an account. This may include:

• Personal Identification: Full name, date of birth, citizenship number or passport details.
• Contact Details: Email address, phone number, and mailing address.
• Business Information: Company name, registration details, PAN/VAT numbers, and business address.
• Financial Information: Bank account details necessary for service delivery (never stored beyond processing).
• Usage Data: Pages visited, features used, time spent on the platform, and device/browser information.
• Communications: Messages you send us via forms, email, or chat support.

2 How We Use Your Information

We use the information we collect to provide, maintain, and improve our services. Specifically, we use it to:

• Process and complete your company registrations, trademark filings, and compliance tasks.
• Communicate with you about your service requests and account status.
• Send reminders for filing deadlines and compliance obligations.
• Respond to your queries and provide customer support.
• Improve our platform, tools, and calculators based on usage patterns.
• Send you updates, newsletters, and promotional content (with your consent).
• Comply with legal obligations under Nepali law.

3 Information Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• Government Authorities: When required to complete registrations with the Office of Company Registrar (OCR), Inland Revenue Department, or other regulatory bodies.
• Service Providers: Trusted third-party vendors who assist us in operating our platform, under strict confidentiality agreements.
• Legal Requirements: When required by law, court order, or to protect the rights and safety of our users or the public.
• Business Transfers: In the event of a merger or acquisition, your information may be transferred with appropriate notice to you.

4 Data Storage & Security

We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These include:

• SSL/TLS encryption for all data transmitted through our platform.
• Restricted employee access on a need-to-know basis.
• Regular security audits and vulnerability assessments.
• Secure, encrypted storage for all sensitive documents.

Your data is stored on servers located in Nepal and/or secure cloud infrastructure. We retain your data for as long as your account is active or as required by law — typically 7 years for financial records as mandated by Nepali regulations.

5 Cookies & Tracking

We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies help us:

• Keep you logged in and remember your preferences.
• Understand how you use our tools and calculators.
• Measure the performance of our pages and services.

You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of certain features on our site.

6 Your Rights

As a user, you have the following rights regarding your personal data:

• Access: Request a copy of the personal information we hold about you.
• Correction: Ask us to correct inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal retention requirements.
• Objection: Object to processing of your data for marketing purposes at any time.
• Portability: Request your data in a structured, machine-readable format.

To exercise any of these rights, please contact us using the details in Section 10.

7 Third-Party Links

Our website may contain links to external websites such as government portals (OCR, IRD) or partner services. We are not responsible for the privacy practices of these third-party sites and encourage you to review their privacy policies before submitting any personal information.

8 Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, please contact us immediately and we will take steps to remove that information.

9 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will notify you via email or a prominent notice on our website. The "Last Updated" date at the top of this page will always indicate the most recent revision.

Your continued use of our services after any changes constitutes acceptance of the updated policy.

10 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us: